PRIVACY POLICY
Last Updated: April 16, 2026
Plush Buddies LLC, doing business as Oniria AI Solutions ("Company," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit https://oniriaaisolutions.com or use our Services.
1. INFORMATION WE COLLECT
We may collect the following information:
Personal Information You Provide
Name
Phone number
Email address
Business name
Mailing address
Payment information (processed by third-party payment providers)
Information Collected Automatically
IP address
Browser type
Pages visited
Referring URLs
Date and time of access
Device information
Information from Chat Widget Interactions
Phone number you provide
Consent preferences (transactional, promotional, or both)
Messages exchanged
2. HOW WE USE YOUR INFORMATION
We use your information to:
Provide, maintain, and improve our Services
Send SMS messages you have consented to receive
Respond to inquiries and provide customer support
Process payments
Send service-related notifications
Comply with legal obligations
3. SMS CONSENT AND OPT-OUT
When you provide your phone number through our chat widget or any opt-in form, you are providing express written consent to receive SMS messages from Oniria AI Solutions.
Each consent type (customer care or promotional) is collected separately and explicitly
Message and data rates may apply
Message frequency varies
Consent is not a condition of purchase
You may opt out of SMS messages at any time by replying STOP to any message you receive. You may also reply HELP for assistance.
We will never share your phone number or SMS consent information with third parties or affiliates for their marketing purposes.
4. INFORMATION SHARING
We do not sell your personal information. We may share your information only in these limited circumstances:
With service providers who help us operate our business (e.g., hosting providers, payment processors, SMS carriers such as Twilio or LeadConnector)
With our business clients on whose behalf we may be sending communications, only as necessary to fulfill their service to you
When required by law, court order, or government request
To protect our rights, property, or safety
We do not share, sell, rent, or trade your phone number or SMS consent with any third party for marketing or promotional purposes.
5. DATA SECURITY
We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet is 100% secure.
6. DATA RETENTION
We retain your information only as long as necessary to:
Provide our Services
Comply with legal obligations
Resolve disputes
Enforce our agreements
7. YOUR RIGHTS
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
Withdraw consent at any time